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07 — COMPARE

The honest comparison nobody else will write.

We'll tell you when a competitor is actually better for you. Read these, decide for yourself, then come back when you're ready.

Cyrus vs. INTERCOM FIN

Built for enterprise. Priced like enterprise.

Intercom Fin is a great support agent for billion-dollar SaaS — but you'll pay $0.99 per resolution + per-seat fees + a $599/mo platform tax before you can even ship.

FEATURE
Cyrus
INTERCOM FIN
Pricing model
$49/mo flat for Growth
$599/mo + $0.99 per resolution + per-seat
Time to live
3 minutes
2–6 weeks of implementation
Channels included
Web, WhatsApp, IG, Messenger, Telegram
Web + Email (WhatsApp = $$ extra)
WhatsApp pricing
Included in Growth
Add-on, $$$
Custom actions
Unlimited (REST + webhook)
Limited, requires Workflows add-on
Ecommerce
WooCommerce (Shopify planned)
Add-on, integrations team needed
Multi-language
12 languages, same KB
English-first, others gappy
For SMB
✓ designed for it
✗ feels heavy
For enterprise
✓ Scale + Enterprise tiers
✓ flagship segment
OUR HONEST VERDICT

Choose Intercom if you're a 1,000-person SaaS with a large ops team. Choose us if you want the same outcomes for 1/12th the price, live this afternoon.

Read the full breakdown

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