The agent, the inbox, the dashboard, and the WhatsApp number — in one tab.
Every other tool gives you a piece. Cyrus gives you the whole stack: the agent that resolves, the inbox that catches what it shouldn't, the analytics that prove it, and the channels you'd otherwise glue together with Zapier and prayer.
Trains on what your business already knows.
Drop in your URL and we crawl it. Add PDFs, text files, or your help center — they all index in seconds. RAG with hybrid retrieval and citation-grade grounding, so the agent only ever speaks from sources you trust.
Books the appointment. Issues the refund. Fires the webhook.
Your agent isn't just answering — it's doing. Built-in actions plus a generic webhook + REST adapter for your existing tools. Every tool call is logged, replayable, and policy-gated.
→ ok · label https://parcel.../rl_29A · refund eligible: true
Same person on Tuesday. Same agent on Friday.
Cross-session, cross-channel memory keyed on identity (email, phone, IG handle), not session cookies. The agent remembers what Aisha bought, where she lives, what she returned, and which language she prefers — across every channel.
Humans take over. Only when they should.
The agent escalates by rule, by sentiment, or by explicit request. Every conversation lands in a unified inbox — your team sees full context, hits Take Over, and replies side-by-side with the agent. No 'AI vs human' toggling, no missed messages.
Knowledge alone is search.
Actions alone are flows.
Together, they’re the agent.
Behind the chat bubble is a four-step loop that runs on every message — typically in 1.4 seconds end-to-end. This is the structural difference between a real agent and a “wrap GPT around an inbox” tool.
Plays well with the stack you’re already paying for.
WooCommerce is live today. More connectors on the roadmap. For everything else, a REST + webhook adapter that takes 10 minutes to wire up. No middleware, no Zapier tax.
Get the whole stack. Skip the integration hell.
3 minutes from sign-up to first deflected ticket. Free Starter, no credit card.