Privacy Policy
Last updated: May 2026
Effective 1 May 2026. Last updated 9 May 2026.
What we collect
Account information (email, name, company), conversation data processed by your agents, knowledge base content you upload, usage analytics.
How we use it
To provide the Service, improve our product, send transactional emails, and comply with legal obligations.
Sub-processors
We use: Hetzner (hosting), OpenAI (embeddings), xAI (chat LLM), Resend (email), Stripe (payments). Full list on our Security page.
Data retention
Active account: data retained indefinitely. Closed account: 90 days then deleted. Session memory: 7 days.
Your rights
You can export your data, request deletion, or correct inaccurate information. Contact [email protected].
Cookies
We use one functional cookie (pd_region) for region detection. No tracking cookies. Analytics via Plausible (cookie-free).