In-chat booking that respects your calendar.
Customers message, the agent checks availability, books the slot, sends confirmation. No back-and-forth, no external links, no app downloads.
The problem.
Phone tag for appointments
Customer calls, you're busy. You call back, they're busy. Repeat for 3 days.
No-shows waste slots
Without automated reminders, 20-30% of bookings are no-shows.
After-hours requests lost
Someone wants to book at 10pm. Your online form doesn't show availability. They book elsewhere.
How agent-first changes it.
Actions book real slots
The agent checks availability and books the slot — all in natural conversation. 'How about Thursday at 2?' feels like texting a receptionist, not filling out a form. Respects business hours, blackouts, buffer times, and prevents double-booking.
Best channels for booking.
These channels have the strongest fit for this use case based on native capabilities.
Setup checklist.
- 1Define your services and durations
- 2Set business hours per day
- 3Add blackout dates
- 4Configure buffer time between appointments
- 5Deploy on WhatsApp + web
Questions.
Get Cyrus live in three minutes.
Free forever for 200 conversations a month. No credit card. Upgrade only when you outgrow it.