Recover abandoned carts with smart nudges.
Not just 'you left something in your cart.' The agent answers the objection that caused abandonment — shipping cost, sizing uncertainty, payment concern.
The problem.
70% cart abandonment
Industry average. Most of these people wanted to buy but hit a friction point.
Generic emails don't work
'Complete your purchase!' doesn't address why they left.
No way to handle objections
The real reason they left is a question — 'is shipping free over $50?' — that nobody answered.
How agent-first changes it.
Memory + knowledge = relevant nudges
The agent knows what they were looking at (memory) and can answer their likely objection (knowledge). 'Still thinking about the blue jacket? Free shipping on orders over $50, by the way.'
Best channels for recovery.
These channels have the strongest fit for this use case based on native capabilities.
Setup checklist.
- 1Connect WooCommerce (for cart data)
- 2Configure trigger timing (e.g., 1 hour after abandonment)
- 3Upload FAQ content around common objections
- 4Set up WhatsApp or Messenger as recovery channel
- 5Monitor recovery rate in analytics
Questions.
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